The news is: rumour is the news

Employees are more likely to hear about change in their organisation through rumour rather than strategic staff communications, according to research by Capita HR.

According to a survey of 1,000 staff, 63% said they found out company news via Chinese whispers rather than being formally told by their employer.
It also found 46% of staff who had been through some form of restructure did not feel supported by their employer, with 40% saying their bosses did not make it clear how the change would affect them.

Stephanie Morgan, psychologist and director at Kingston University’s Business School, said companies are allowing a “lapse in communication between employee and employer”, adding that companies undergoing change must “have HR expertise in place to support communications”.

Alan Bailey, MD of Capita HR, said: “This survey demonstrates major organisational changes are not being well managed or communicated to their workforce.”

HR Magazine

About elaineonyc

HR generalist who is passionate about the benefits of good HR practice. Experienced in delivering strategic and operational HR initiatives to clients in both public and private sectors. Specialises in working with SMEs.
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